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Discussion topic: Inconsistent internet

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JDB1
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This message was authored by JDB1 This message was authored by: JDB1

Inconsistent internet

‎24 Apr 2024 05:11 PM

I reported an issue two weeks ago and the website confirmed there was a problem. The issue is still ongoing with the internet only connecting for a few hours and then dropping out again. Everything has been switched off and aloud to reset but the problem is still there. Please can you advise. Thanks

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Inconsistent internet

‎24 Apr 2024 05:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@JDB1 

 

Could you post your hub stats

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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