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Discussion topic: Need a booster

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Avatar for Alanfrye
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This message was authored by: Alanfrye

Message posted on ‎24 Apr 2024 04:41 PM

Need a booster

Need sky booster

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎24 Apr 2024 04:42 PM

Re: Need a booster

Posted by a Superuser, not a Sky employee. Find out more

@Alanfrye  You'll need to call as the forum can't send you anything.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎24 Apr 2024 05:24 PM

Re: Need a booster

Posted by a Superuser, not a Sky employee. Find out more

@Alanfrye 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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