I want to cancel the service with you

[Szczypek]

I want to cancel the service with you

[mae-3]

@Szczypek 

You'll need to telephone Sky directly to cancel the contract.

[cookiemonsteruk]

@Szczypek 

Usually if you are moving to another openreach isp they will take over the line

Call sky on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone if you are not staying within openreach isp's

[mae-3]

@Szczypek 

If you still need broadband on the same network, eg: BT Openreach then a migration to a new ISP to reduce the likelihood of downtime and keep it to the minimum is done. For migrations, you only need to contact the new ISP and they arrange everything when on the BT Openreach network.