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Discussion topic: I purchased a second home and installed sky broadband, but cannot see on main account

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This message was authored by amcgro This message was authored by: amcgro

I purchased a second home and installed sky broadband, but cannot see on main account

I currently have Sky TV in my main home (which I can see online), i recently purchased a second home and installed Sky Broadband. The email address is the same but when i login to my account i cannot see the broadband, so how do i access my account online


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amcgro
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This message was authored by amcgro This message was authored by: amcgro Answer

Re: I purchased a second home and installed sky broadband, but cannot see on main account

thks James this worked, and you are correct i cannot link them under one email

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: I purchased a second home and installed sky broadband, but cannot see on main account

Posted by a Superuser, not a Sky employee. Find out more

@amcgro 

You will likely have a different account number for the broadband in the different address. I am not sure whether you can sync 2 account numbers with one Sky ID so you may need to create a new Sky ID for the broadband in the 2nd home.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
amcgro
Topic Author
This message was authored by amcgro This message was authored by: amcgro Answer

Re: I purchased a second home and installed sky broadband, but cannot see on main account

thks James this worked, and you are correct i cannot link them under one email

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