This discussion topic has been answered Discussion topic: I purchased a second home and installed sky broadband, but cannot see on main account
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Message posted on 03 Jan 2024 12:51 PM
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I currently have Sky TV in my main home (which I can see online), i recently purchased a second home and installed Sky Broadband. The email address is the same but when i login to my account i cannot see the broadband, so how do i access my account online
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Message posted on 03 Jan 2024 02:22 PM
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thks James this worked, and you are correct i cannot link them under one email
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Message posted on 03 Jan 2024 01:14 PM
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Re: I purchased a second home and installed sky broadband, but cannot see on main account
You will likely have a different account number for the broadband in the different address. I am not sure whether you can sync 2 account numbers with one Sky ID so you may need to create a new Sky ID for the broadband in the 2nd home.
Myself & Others offer our time to help others, please be respectful.
Message posted on 03 Jan 2024 02:22 PM
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thks James this worked, and you are correct i cannot link them under one email
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