@Grahams2 if you have had a thunder storm that has probably damaged the router. You do need to talk to Sky to get it replaced. Sky had a major issue with Sky Stream and Glass which is why their phones were so busy. Things should be better tomorrow.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
