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Discussion topic: Hub has no power

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Grahams2
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This message was authored by Grahams2 This message was authored by: Grahams2

Hub has no power

‎22 Sep 2024 04:09 PM

Sky hub lost it's power early hours Saturday morning 21st September, have tried calling sky but no answer after holding for 45 mins - help!

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Chrisee
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Re: Hub has no power

‎22 Sep 2024 06:46 PM

Posted by a Superuser, not a Sky employee. Find out more

@Grahams2 if you have had a thunder storm that has probably damaged the router. You do need to talk to Sky to get it replaced. Sky had a major issue with Sky Stream and Glass which is why their phones were so busy. Things should be better tomorrow.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Grahams2
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Re: Hub has no power

‎22 Sep 2024 08:53 PM

Thank you @Chrisee I will try calling them again tomorrow.

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