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Discussion topic: Hub delivery.

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This message was authored by Che11e77 This message was authored by: Che11e77

Hub delivery.

My hub was due to be delivered today however I've received an email from royal mail saying they have sent back to sender as there was an issue with address. Having looked at my account they have missed half my address & engineer is due Monday.? 

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This message was authored by GD1 This message was authored by: GD1

Re: Hub delivery.

Posted by a Superuser, not a Sky employee. Find out more

@Che11e77  You'll need to call Sky about this as we are customers like you.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Che11e77
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This message was authored by Che11e77 This message was authored by: Che11e77

Re: Hub delivery.

Thank. I called them & got another one arranged. 

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