02 May 2024 11:09 AM
Here is how to completely replace a Sky Hub Router with a new TP-Link WiFi 7 BEXXXX device.
1. Connect to the LAN port
2. From browser 192.168.0.1 and login
3. Exit 'Quick Setup'
4. On Internet Connection, go to Advanced Settings (bear in mind menus move!)
5. Select IPv6 and enable
6. Select Dynamic IP (SLAAC/DHCPv6)
6. Go to: Advanced Settings of IPv6:
7. Select DHCPv6
8. Select Prefix Delegation Enabled
9. Select DNS address: Get Dynamically from ISP
10. Scroll to IPv6 LAN
11. Select SLAAC + Stateless DHCP
12: MAC Clone: Choose Custom MAC address. Enter the MAC address of your OLD Sky Hub (found on back of device). If you do not do this it will not work. Sky use MAC address security now.
03 May 2024 07:53 PM
Posted by a Sky employeeThanks for writing that up, hopefully some people find it useful.
Step 12. isn't required. Whilst subscriber sessions on the BNG and DHCP leases are bound to the MAC address, it's not used for authentication or identification.
03 May 2024 08:01 PM
Cheers. But it didn't work until I did that?
03 May 2024 08:03 PM
I dont want to get in to a he said; she said.
If it helps cool.
If not Fine.
Peace.
07 May 2024 09:17 AM
Posted by a Sky employeeA very small % of subscribers are still on the old BNG platform that needs the old device to be left unplugged for ~15mins for the session to timeout before connecting the new CPE, it sounds like you are included in this cohert.
This timeout isn't required on the new platform, it will detect a different CPE being connected and proactively time the old session out to let the new one come up immediately. All subscribers should be on this new platform by the end of the year.
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