02 Feb 2022 09:10 AM
Cannot find a way to remove boost from my package.
02 Feb 2022 09:11 AM
Posted by a Superuser, not a Sky employee. Find out more@Jough You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
02 Feb 2022 04:08 PM
Posted by a Superuser, not a Sky employee. Find out more
@GD1 wrote:@Jough You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
You can only remove Boost if you are outside your 18 month contract as I discovered last year when I tried to get it removed when I switched to Ultrafast. Apparently Boost is a separate 18 month contract to the broadband one.
27 Jun 2022 10:02 AM
I got boost added to my bill (mid contract) and I did not add it. Cannot find how to remove it either
27 Jun 2022 11:33 AM
Posted by a Superuser, not a Sky employee. Find out more@jusmagpieThe best way to get it removed is to call Sky and ask them, if you no longer need it.
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