15 Jan 2024 12:09 PM
I need speak to a advisor but keep getting automated and then the phone going down anybody got a number i can get directly to a person
15 Jan 2024 12:54 PM - last edited: 15 Jan 2024 12:56 PM
Posted by a Superuser, not a Sky employee. Find out more@Dan0410
Is your issue something fellow customers can advise you on to save a call?
If you definitely need to contact Sky, (and as long as your services aren’t restricted) then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible.
Note: We were informed recently the lines were busier than usual so try to pick a quieter time.
15 Jan 2024 12:54 PM - last edited: 15 Jan 2024 12:56 PM
Posted by a Superuser, not a Sky employee. Find out more@Dan0410
Is your issue something fellow customers can advise you on to save a call?
If you definitely need to contact Sky, (and as long as your services aren’t restricted) then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible.
Note: We were informed recently the lines were busier than usual so try to pick a quieter time.
15 Jan 2024 01:02 PM
All sorted now thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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