How do I find my UID/DNNS/IP address & port as I’m trying to connect my cctv camera to my router?.

[123Bubbles123]

How do I find my UID/DNNS/IP address & port as I’m trying to connect my cctv camera to my router?.

[Highlinder]

@123Bubbles123  How are you trying to connect your CCTV up? Is it a wired connection or via Wi-Fi?

[123Bubbles123]

Hi its wired, i heard that i have to scan qr code which comes up as error, i also heard my wifi may need splitting as cctv only works on 2.4GHz , maybe thats the issue. Ive got the cctv working, but to connect to the app Im sure it needs splitting so it can work.? havnt a clued, thanks 

[123Bubbles123]

ive typed 192.168.0.1 in chrome search bar But people are saying ill get an option to sign in. Its not showing me how

[cookiemonsteruk]

@123Bubbles123 

You have to type that into the address bar right at the top. At the moment it sounds like you are just googling it 

[123Bubbles123]

Yes i have been doing that. 

[cookiemonsteruk]

@123Bubbles123 

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@123Bubbles123 wrote:

Yes i have been doing that. 

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And what is it saying? Its just that you said search bar

[123Bubbles123]

Like explained by someone else, ive been googling it

[GD1]

@123Bubbles123  You don't "google" it, you have to type the ip address within the address bar in chrome or whichever browser you are using.

[123Bubbles123]

Ill ring them tomorrow and find out what these ip address etc are, im not a computer person. I just seen in my wifi its set on 5GHz and my cctv needs 2.4GHz thanks anyway

[Highlinder]

@123Bubbles123  To separate your Wi-Fi follow the link below.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610 

[Lally]

my router hasn't got an ip address or password how do i get these details

[Highlinder]

@Lally  Which router do you have from the link below from Sky?

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub