Discussion topic: Home screen okay, nothing loads

This message was authored by: Mjc060 · ‎03 Dec 2024

I'm able to access the Home page, however no programs will load, including catch up. Using a Sky Pick; wi-fi good and serviced checker says all okay for connections and broadband. Only I think may be different is that the 'Openreach' pre-hub(?) is only showing three green lights; I'm sure it normally has four green lights!

This message was authored by: Mjc060 · ‎05 Dec 2024

I reset the puck via the system menu and seemed to resolve the issue.

Thanks for the replies, at the very least I now understand what the ONT should be displaying.

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This message was authored by: cookiemonsteruk · ‎03 Dec 2024

@Mjc060

If you mean the ont then so long as power, pon are steady green and lan is flashing green then there should be no issues

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This message was authored by: Mjc060 · ‎05 Dec 2024

I reset the puck via the system menu and seemed to resolve the issue.

Thanks for the replies, at the very least I now understand what the ONT should be displaying.

Discussion topic: Home screen okay, nothing loads

Home screen okay, nothing loads

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