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Discussion topic: Home WiFi broadband isn’t working

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This message was authored by Deriak4u This message was authored by: Deriak4u

Home WiFi broadband isn’t working

My home broad band isn't working and tried everything possible to rectify this like I do ..

Any reason for this?

the lights aren't all green and two amber lights on  steadily ..

waited thinking it would come up and it hasn't for over 30mins now ...

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This message was authored by Jon805 This message was authored by: Jon805

Re: Home WiFi broadband isn’t working

Same here, done all the normal checks and I have two green lights and the centre one is constant orange. 
done the check online with 4G to test the connection at my house and it says all is fine. Not sure if that's because my 4G is ok or not?

 

This message was authored by PeteSt This message was authored by: PeteSt

Re: Home WiFi broadband isn’t working

I have the Sky Max Hub, still only a green blinking light. No internet at all.
This message was authored by HA9 This message was authored by: HA9

Re: Home WiFi broadband isn’t working

Same here   😕

This message was authored by Essexman48 This message was authored by: Essexman48

Re: Home WiFi broadband isn’t working

Same here just one green light , app says problem with sky broadband 

This message was authored by HA9 This message was authored by: HA9

Re: Home WiFi broadband isn’t working

Mine says all fine but obviously it isn't lol  one amber light on...

This message was authored by Essexman48 This message was authored by: Essexman48

Re: Home WiFi broadband isn’t working

Should be working now 

This message was authored by HA9 This message was authored by: HA9

Re: Home WiFi broadband isn’t working

Mine is still amber  😕

This message was authored by Jon805 This message was authored by: Jon805

Re: Home WiFi broadband isn’t working

Mine's all good now, fast response from Sky. Thanks! 👍🏻

This message was authored by PeteSt This message was authored by: PeteSt

Re: Home WiFi broadband isn’t working

My one is ON now and I ha e internet, for now. You never know
This message was authored by Sianyp1996 This message was authored by: Sianyp1996

Re: Home WiFi broadband isn’t working

Mine is same, one amber light but app tells me there’s a problem then when I test all is fine lol? 

This message was authored by Jensy This message was authored by: Jensy

Re: Home WiFi broadband isn’t working

Mine too. Power and WiFi light green, voice light amber and no internet light at all, devices say there is a connection problem but MySky app says no issues after health check 🤷‍♀️

This message was authored by Chee This message was authored by: Chee

Re: Home WiFi broadband isn’t working

I've got the same issue with mine. Two amber lights. I've done all I can think of but still not working and the check done on the app says it's working fine 🤷‍♀️
This message was authored by reeree28 This message was authored by: reeree28

Re: Home WiFi broadband isn’t working

Mines the same.. I don't have a clue what's going on but they need to fix it asap

This message was authored by TC65 This message was authored by: TC65

Re: Home WiFi broadband isn’t working

Same here checked on ap says no issues but middle amber light on no connection at all !
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