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Discussion topic: Hikvision cctv not working since new installation

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This message was authored by KT600 This message was authored by: KT600

Hikvision cctv not working since new installation

Just had sky fibre broadband installed. Wifi and everything works fine. However my cctv i am unable to view it from my mobile or remotely. Cables are connected to the ports on the back of the sky router correctly. Previously waa with BT but not on fibre broadband However it worked fine. Do i need to change any settings on the sky router or my cctv for gateway settings or ip address etc now ? Not sure how to proceed