High ping

[Manutd5678]

The last 2 weeks my ping has doubled can any1 help please

[jamesn123]

@Manutd5678 

Your ping to what server exactly? 

What was the previous and current ping value?

On what device?

How is the device connected to the router?

[Manutd5678]

All of my games on ps5 fortnite warzone and my mobile i used a dns app to check. Used to be 15-17ms now its 35-40ms. Connected with ethernet also with a static ip

[jamesn123]

@Manutd5678 

Please post your router stats

[Manutd5678]

Spoiler

Spoiler

 

 

[jamesn123]

@Manutd5678 

I suspect there is a small fault on the line which has increased your latency as the router has been up for 3hrs but your line has only been up for about 40mins. 

[Manutd5678]

Is ringing sky the best course of action then ??

[jamesn123]

@Manutd5678 

Yeah I'd call and report that your line keeps dropping out 

[Manutd5678]

I will ring them now thanks alot for your help have a good day