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Discussion topic: High ping

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Manutd5678
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High ping

‎17 Nov 2022 09:23 AM

The last 2 weeks my ping has doubled can any1 help please

 

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jamesn123
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Re: High ping

‎17 Nov 2022 12:07 PM

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@Manutd5678 

Your ping to what server exactly? 

What was the previous and current ping value?

On what device?

How is the device connected to the router?

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Manutd5678
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Re: High ping

‎17 Nov 2022 01:15 PM

All of my games on ps5 fortnite warzone and my mobile i used a dns app to check. Used to be 15-17ms now its 35-40ms. Connected with ethernet also with a static ip

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jamesn123
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Re: High ping

‎17 Nov 2022 01:19 PM

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@Manutd5678 

Please post your router stats

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Manutd5678
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Re: High ping

‎17 Nov 2022 01:28 PM

Spoiler
Spoiler

 

Screenshot_20221117_132736_com.android.chrome.jpg

 

 

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jamesn123
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Re: High ping

‎17 Nov 2022 01:32 PM

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@Manutd5678 

I suspect there is a small fault on the line which has increased your latency as the router has been up for 3hrs but your line has only been up for about 40mins. 

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Manutd5678
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Re: High ping

‎17 Nov 2022 01:36 PM

Is ringing sky the best course of action then ??

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jamesn123
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Re: High ping

‎17 Nov 2022 01:40 PM

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@Manutd5678 

Yeah I'd call and report that your line keeps dropping out 

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Manutd5678
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Re: High ping

‎17 Nov 2022 01:55 PM

I will ring them now thanks alot for your help have a good day

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