Discussion topic: Broadband issues

This message was authored by: Lucasastes · ‎17 Nov 2022

Ever since Openreach fitted new cables it seems to have affected my Broadband on both speed and accessibility to certain websites I used to use. It also seems to have affected the reception we get for Netflix on out Freesat Box

This message was authored by: Highlinder · ‎17 Nov 2022

@Lucasastes Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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Discussion topic: Broadband issues

Broadband issues

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