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Discussion topic: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am being

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BRIAN9650
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Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am being

‎27 Aug 2024 12:51 PM

I am being told to check cables .can't access them disabled..ring Sky I have no phone it is not working. How can I get an engineer visit arranged ?

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Highlinder
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Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 01:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@BRIAN9650  Are you registered with the accessibility team at Sky here is a link that should get you in touch with someone.

https://www.sky.com/help/articles/contacting-sky-accessibility 

 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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BRIAN9650
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Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 04:24 PM

Thank you for your advice I used the link,but the only contacts are by phone..NOT WORKING or sign I am physically disabled no contact for us.

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Chrisee
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Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 04:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@BRIAN9650 use the links on this page https://www.sky.com/help/articles/contacting-sky-accessibility to register with the accessibility team who are there to help people with additional needs like yourself.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Daniel0210
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Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 04:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@BRIAN9650 

Have you a nearby relative, a neighbour or a friend that can help you check cabling? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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