Broadband
0

Discussion topic: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am being

Reply
BRIAN9650
What's this?
This message was authored by BRIAN9650 This message was authored by: BRIAN9650

Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am being

‎27 Aug 2024 12:51 PM

I am being told to check cables .can't access them disabled..ring Sky I have no phone it is not working. How can I get an engineer visit arranged ?

Report post
Post 1 of 5
298 Views
Reply
Reply

All Replies

Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 01:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@BRIAN9650  Are you registered with the accessibility team at Sky here is a link that should get you in touch with someone.

https://www.sky.com/help/articles/contacting-sky-accessibility 

 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 5
293 Views
Reply
BRIAN9650
What's this?
Topic Author
This message was authored by BRIAN9650 This message was authored by: BRIAN9650

Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 04:24 PM

Thank you for your advice I used the link,but the only contacts are by phone..NOT WORKING or sign I am physically disabled no contact for us.

Report post
Post 3 of 5
259 Views
Reply
Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 04:29 PM

Posted by a Superuser, not a Sky employee. Find out more

@BRIAN9650 use the links on this page https://www.sky.com/help/articles/contacting-sky-accessibility to register with the accessibility team who are there to help people with additional needs like yourself.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 4 of 5
252 Views
Reply
0 Likes
Daniel0210
What's this?
Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hello i am elderly and disabled i am trying to get help but i am going round in circles ,ii am b

‎27 Aug 2024 04:32 PM

Posted by a Superuser, not a Sky employee. Find out more

@BRIAN9650 

Have you a nearby relative, a neighbour or a friend that can help you check cabling? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Report post
Post 5 of 5
246 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion