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Discussion topic: Hello, I'm trying to upgrade my sky box but the website keeps crashing when I go to order one.

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This message was authored by Amandajane73 This message was authored by: Amandajane73

Hello, I'm trying to upgrade my sky box but the website keeps crashing when I go to order one.

My current Internet box is not going fast enough so I would like to upgrade my Internet box to the faster speed one.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Hello, I'm trying to upgrade my sky box but the website keeps crashing when I go to order one.

Posted by a Superuser, not a Sky employee. Find out more

@Amandajane73 

 

The speed to the router is dependent of the distance from the cabinet for superfast

 

Can yot post your hub stats

 

https://community.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

 

What router do you have at the minute?

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Hello, I'm trying to upgrade my sky box but the website keeps crashing when I go to order one.

Posted by a Superuser, not a Sky employee. Find out more

@Amandajane73Which broadband package are you on with Sky just now?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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