03 Apr 2024 01:08 PM
Right has anyone had problems or experience with this before, the ongoing issue of the router resetting from previous posts is still persisting even though I got a replacement router yesterday from Sky, when the resets happen the gateway is changing I try logging in on my phone but get page unavailable this is the 192.168.0.1 that I'm certain is there gateway, yet all devices can still connect.... So I still have internet but cannot get into the router settings to check the statistics or anything
11 Apr 2024 10:30 AM
Posted by a Superuser, not a Sky employee. Find out moreIf this has happened with multiple routers it suggests there is something on your network causing the problem. Do you have anything that could have a static configuration set thats messing up the network or an old router/booster that may be trying to act as a router?
11 Apr 2024 10:59 AM
@jamesn123 my main Sky Q box was wired to my router as they are close to each other in living room, since disconnecting that, the router has not reboot itself, I'm guessing that was conflicting somewhere, both my games consoles are wired and I don't have any issues with them, it's a strange one, that's the only thing I can think what's been causing the problem, I now have the main box and mini box upstairs both wireless
11 Apr 2024 11:01 AM
@jamesn123 no reboot in 90 odd hours although the 5ghz must be dropping in and out but I am not noticing it judging by the 16 hours of uptime compared to the rest
11 Apr 2024 11:02 AM
Posted by a Superuser, not a Sky employee. Find out moreI suspect it was causing LAN packet collisions with multiple wired routes. This is unfortunately a common occurrence with wired Sky Q boxes.
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