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This discussion topic has been answered Discussion topic: Fibre

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This message was authored by: pensive

Fibre

Just had full fibre installed by sky have oordinary internet with sky box before no problems with that but they said have to have fibre now. Smart tv is now showing channels on DTV not internet

 


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This message was authored by: Me134 Answer

Re: Fibre

Posted by a Superuser, not a Sky employee. Find out more

@pensive wrote:

Just had full fibre installed by sky have oordinary internet with sky box before no problems with that but they said have to have fibre now. Smart tv is now showing channels on DTV not internet

 


If you've had a replacement hub then you'll need to connect the TV via the new sign in details.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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This message was authored by: Me134 Answer

Re: Fibre

Posted by a Superuser, not a Sky employee. Find out more

@pensive wrote:

Just had full fibre installed by sky have oordinary internet with sky box before no problems with that but they said have to have fibre now. Smart tv is now showing channels on DTV not internet

 


If you've had a replacement hub then you'll need to connect the TV via the new sign in details.

**********************************************************
Not a Sky employee
**********************************************************
Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub

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