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Discussion topic: Wifi keeps dropping out
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This message was authored by: John_McIntyre
Message posted on 04 Aug 2026 04:18 PM
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Wifi keeps dropping out
Wifi keeps dropping out
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Aug 2026 04:47 PM
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Re: Wifi keeps dropping out
@John_McIntyre is it a WiFi or broadband issue. The two are different and you nedd to identify which it is most easily done by looking at tge lights on the hub https://www.sky.com/help/articles/hub-lights-explained-start when the issue happens. If the briadband connection is dropping then you need to report the issue to Sky.
However if the issue is poor WiFi in your home you may nedd a booster.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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