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Discussion topic: FaceTime Disconnecting on Sky Wi-Fi – Any Fixes?

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This message was authored by magnet This message was authored by: magnet

FaceTime Disconnecting on Sky Wi-Fi – Any Fixes?

Hi everyone,

I’ve been experiencing persistent Wi-Fi disconnections whenever I use FaceTime on my Sky broadband connection. As soon as I start a call, my Wi-Fi repeatedly disconnects and reconnects, making it impossible to maintain a stable conversation.

 

Some key points:

  • The issue occurs only on Wi-Fi (Sky broadband).
  • When I switch to mobile data only, FaceTime works perfectly.
  • I’ve tried resetting network settings, forgetting and reconnecting to Wi-Fi, and disabling Wi-Fi Assist, but nothing has helped.
  • Other apps seem to work fine on Wi-Fi; it’s just FaceTime that struggles.

Has anyone else encountered this problem on Sky Wi-Fi? Any potential fixes or router settings I should check?

Thanks in advance!