FTTP build coming to my area next month.

[Boolee]

Sorry if this is a stupid question.

How does the order process work for a current Sky Broadband customer? 

[Highlinder · Accepted solution]

@Boolee  When you can see that it is available to order you order it just like anything else. This should not change your end date of your minimum term contract with Sky. But you might have to wait a number of weeks for the database to catch up until you are able to order FTTP.

[Boolee]

Thanks, so I will eventually be able to order it through the Sky App and not via Openreach? 

[cookiemonsteruk]

@Boolee 

Call sky directly

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

Or via your my sky app or sky.com account