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Discussion topic: Doorbell won't work

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This message was authored by: Pizzabutty

Message posted on ‎15 Oct 2024 04:50 PM

Doorbell won't work

I have a door bell that uses 2.4ghz but we currently have only 5ghz. Can I fix this or should I just get a new doorbell?
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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎15 Oct 2024 05:16 PM - last edited: ‎15 Oct 2024 05:18 PM

Re: Doorbell won't work

Posted by a Superuser, not a Sky employee. Find out more

@Pizzabutty 

 

Sky Q, Sky Broadband and Sky Max Hubs broadcast the same SSID on both 2.4Ghz and 5Ghz simultaneously by default.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Pizzabutty

Message posted on ‎22 Oct 2024 11:16 AM

Re: Doorbell won't work

I don't know what this means. Sorry

How do I fix this issue?

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This message was authored by: Highlinder

Message posted on ‎22 Oct 2024 12:34 PM

Re: Doorbell won't work

Posted by a Superuser, not a Sky employee. Find out more

@Pizzabutty  What @TimmyBGood  is telling you is the name of your Wi-Fi that you can see when you are trying to connect to it. As default the 2.4 & 5.0 GHz on the Sky router are named the same.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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