19 Nov 2024 03:24 PM
Hi our WiFi since changing over recently is dropping out periodically during the evening and night causing issues with our cctv system etc. can the issue be resolved please
20 Nov 2024 09:16 AM
Posted by a Sky employeeHi there @Russ33 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
22 Nov 2024 09:33 AM
Posted by a Sky employeeUpdate-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
22 Nov 2024 11:14 AM
Hi not sure I have been provided with a reply to my issue? the only messages I have seen are to say soemone will be in touch?
22 Nov 2024 12:39 PM
Posted by a Sky employeeHi there! We have just sent another invite now.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion