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Discussion topic: Ethernet wall ports not working

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Ethernet wall ports not working

Posted by a Superuser, not a Sky employee. Find out more

@Kinga1 wrote:

 When I plug it in nothing lights up 


I think that would suggest each port is on an entirely different cable.

 

If you have an ethernet patch lead handy, try the tester on that to see what a working cable looks like.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Kinga1
Topic Author
This message was authored by Kinga1 This message was authored by: Kinga1

Re: Ethernet wall ports not working

Thanks, will give that a go. Another stupid question, should I not have a master socket somewhere? The socket in the cupboard with modem doesn't look like a master socket - unless my modem is my "master" - p.s - IT is a totally different language to me .. just trying to find solutions for my gaming not to lag which it does via wi fi 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Ethernet wall ports not working

Posted by a Superuser, not a Sky employee. Find out more

@Kinga1 

 

A new build specified for FTTP won't have a 'master socket': that's a concept from copper telephony and then copper-based broadband.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by StuXxxxx This message was authored by: StuXxxxx

Re: Ethernet wall ports not working

I’ve seen this setup a few times in new builds.

 

The phone socket is provided on the, (now obsolete), notion that the VoIP phone service is delivered through the ONT.  It was for a time but now it is provided through the ISP router instead.  The socket allowed the ONT to connect to the phone extension wiring.  Unfortunately, this means it is unlikely to be suitable for ethernet, even if they have used 4 pair cable.

 

The idea seems to have been that no one needs ethernet cabling as they all use Wi-Fi today, so we can save a bit of money and not put in network cabling.  Really annoying, naïve thinking but that’s developers for you.

 

Edit: Oh, and I forgot to add, modern plasterboard tends to be foil backed, so good luck with the Wi-Fi.

Kinga1
Topic Author
This message was authored by Kinga1 This message was authored by: Kinga1

Re: Ethernet wall ports not working

Re done the wiring to Ethernet socket, run the cable tester again, skips no. 3 and 6 which is the green cable pair , they're definately in there securely.. so now even more confused as cables definately talking to each other each end. 

This message was authored by StuXxxxx This message was authored by: StuXxxxx

Re: Ethernet wall ports not working

I’d punch them again.  Sometimes they don’t go all the way down the first time.  3 & 6 are essential, by the way, even for 100Mb/s TX wiring, which used to just require 1, 2, 3 & 6

This message was authored by StuXxxxx This message was authored by: StuXxxxx

Re: Ethernet wall ports not working

Actually, thinking about it….if they are wired as phone sockets they can only use a maximum of 6 wires.  Also, as phone cabling they will be daisy chained.  The implication of your two missing wires is that there is another phone socket somewhere between the two.

Kinga1
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This message was authored by Kinga1 This message was authored by: Kinga1

Re: Ethernet wall ports not working

There's another socket in the bedroom, so... if I rewire that one too all 6 should work for Ethernet? 

This message was authored by StuXxxxx This message was authored by: StuXxxxx

Re: Ethernet wall ports not working

Ethernet doesn’t work as daisy chaining.  It’s point to point star wiring.  So a better plan might be to replace the offending socket with double RJ45s.  Connect one cable to each then link the two sockets together with a short patch lead.

Kinga1
Topic Author
This message was authored by Kinga1 This message was authored by: Kinga1

Re: Ethernet wall ports not working

I think I give up tbh with you all, got one socket re wired as Ethernet port one as phone still and I can't be buying more things to get this thing bloody going.. will just stick to wi fi ... thanks all for help and advice

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