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Discussion topic: Engineer time

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This message was authored by: Ryanmo93

Engineer time

I'm awaiting an engineer visit to connect my broadband after an arrival time

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This message was authored by: GD1

Re: Engineer time

Posted by a Superuser, not a Sky employee. Find out more

@Ryanmo93  Your post has been moved from  the Sky Glass forunm as this is not the correct forum for Broadband queries.

 

In addition as customers we have no access to your account so are unable to confirm the time the Broadband Engineer will arrive, you should have been given either an AM or PM appointment.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Daniel0210

Re: Engineer time

Posted by a Superuser, not a Sky employee. Find out more

@Ryanmo93 

You may get a call from the engineer to say they're on the way but it's not guaranteed and he/she may have been delayed at a previous job.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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