Email from sky

[John3031]

I got an email from sky saying theres an issue with your order and we need some more information from you to get you set up does that mean the order didn't go through and the broadband and sky stream won't be getting delivered on the date that was assigned because it showed that everything went through and I even got an account number.

[Chrisee]

@John3031 I think if you do not call in to check the order maybe delayed or even cancelled. Although you ordered both broadband and Sream they are in fact separate contracts and it is most likely something to do with the Broadband which requires clarification. 

[peter-marlow+1966]

Yes it does, i  had a similar  problem afew weeks ago ordering  some headphones,  had to call them  to get the order  processed