0

Discussion topic: Eh16 area sky down?

Reply
This message was authored by EdinLisa This message was authored by: EdinLisa

Eh16 area sky down?

Cannot connect anything to internet though the tests say everything looks good and there's no outages in the area. Have tried restarting our router with no joy. EH16 area. 

Reply

All Replies

This message was authored by Yelobuni This message was authored by: Yelobuni

Re: Eh16 area sky down?

I'm in EH21 and having issues with connecting to Internet since about 9pm. All the online checks are coming back OK but I have no Internet. Of course it happens right at 9pm when they close! 

This message was authored by mummystar9 This message was authored by: mummystar9

Re: Eh16 area sky down?

We have the exact same issue. We live at EH7. My sky app keeps saying everything is working but only have 2 green lights on our sky hub, one for power ans one for wifi. Iv tried resetting it and made sure all I plugged in with no results. 

EdinLisa
Topic Author
This message was authored by EdinLisa This message was authored by: EdinLisa

Re: Eh16 area sky down?

Ours went down sometime after 9pm so sounds related! Annoying to say the least - especially on a Friday evening. That's for replaying 

This message was authored by KEdin This message was authored by: KEdin

Re: Eh16 area sky down?

Same problem EH15 - really frustrating! 

This message was authored by AnnoyedEH21 This message was authored by: AnnoyedEH21

Re: Eh16 area sky down?

Same here, bang on 9pm, Sky website saying that everything's fine when it's not...

 

Pretty frustrating. Please help, Sky!

This message was authored by jabbadabbado This message was authored by: jabbadabbado

Re: Eh16 area sky down?

Another vote for problems in EH15 occurring around 9pm.

Sky app saying all ok but the router light is off for the 'internet' and also orange light for 'talk'.

 

 

 

 

This message was authored by DarrenC1976 This message was authored by: DarrenC1976

Re: Eh16 area sky down?

Same in eh8

This message was authored by Jack82 This message was authored by: Jack82

Internet

My internet stopped working over an hour ago done the tests online and it says my hubs Wi-Fi it switched off I've tried everything to get back on nothing is working and I can't speak to anyone 

This message was authored by MamboJambo This message was authored by: MamboJambo

Re: Eh16 area sky down?

Exact same issue since around 9:50 pm here in EH15.

This message was authored by Jack82 This message was authored by: Jack82

Re: Eh16 area sky down?

I live near and mine is down also I've done all tests and and it says my hubs Wi-Fi is switched off 

This message was authored by Alan1977 This message was authored by: Alan1977

Re: Eh16 area sky down?

Another one for EH15, just get green light for power and WiFi on my router but nothing is working. On my devices I do get the little WiFi sign appearing but that's a red herring, it's not working at all. 

This message was authored by Tactiferski This message was authored by: Tactiferski

Broadband down in Edinburgh

Edinburgh 15 is down. Your checker says otherwise. Cut the **bleep** and tell us what's going on.

This message was authored by Roza97 This message was authored by: Roza97

Re: Eh16 area sky down?

Happening with me also! Keep restarting it and nothing is happening absolute joke 

This message was authored by GD1 This message was authored by: GD1

Re: Broadband down in Edinburgh

Posted by a Superuser, not a Sky employee. Find out more

@Tactiferski  You're not talking to Sky all you are doing is speaking to other customers on the forum. 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion