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Discussion topic: Eh16 area sky down?

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This message was authored by Jack82 This message was authored by: Jack82

Re: Eh16 area sky down?

Come on sky it's saying no known issues in area which there obviously is I'm EH21 been since 9 pm can't even speak to anyone only 2 lights on router 

This message was authored by Roza97 This message was authored by: Roza97

Re: Eh16 area sky down?

Only power and wifi light on not internet light, what is going on ??? 

This message was authored by Jack82 This message was authored by: Jack82

Re: Eh16 area sky down?

Can't believe it's still saying no issues in area and now telling me I need a new hub lol unbelievable and this is why you'll never persuade me to get sky glass! 

This message was authored by Jack82 This message was authored by: Jack82

Re: Eh16 area sky down?

Has anyone's come back on yet I still can't get on at all 

EdinLisa
Topic Author
This message was authored by EdinLisa This message was authored by: EdinLisa

Re: Eh16 area sky down?

Unfortunately not. It’s now saying there’s a problem in the area.
This message was authored by Scotty731 This message was authored by: Scotty731

Re: Eh16 area sky down?

EH16 still down

This message was authored by Jack82 This message was authored by: Jack82

Re: Eh16 area sky down?

Yeah it's now saying issue in area on mine, was going to phone but will just need to wait hopefully won't take long to fix 

This message was authored by Alan1977 This message was authored by: Alan1977

Re: Eh16 area sky down?

It would be good to know why it's taken so long for it to flag as an 'outage in your area.' 
We all probably wasted a lot of time last night trying to fix our own hubs when the message was making it clear everything else was fine. 

This message was authored by Jack82 This message was authored by: Jack82

Re: Eh16 area sky down?

Exactly it kept saying no issues in area all last night I was still trying to fix it after 12 then gave up, it went down around 9pm when I was half way through a college assessment which I really need to get done asap it kept telling my set up was the issue then said I need a new hub lol 

This message was authored by Dani771 This message was authored by: Dani771

Re: cm7 area down since midnight

Cannot connect to anything saying no problem detected in my area. Clearly there is. I've got no internet light but the other two are on.  It's been down since midnight and it's ridiculous nothing has been done . Sort it out 

This message was authored by mummystar9 This message was authored by: mummystar9

Re: Eh16 area sky down?

I just got this text from sky. You may be having issues with your Phone & Broadband services just now. We're sorry & working to fix this. For updates, check MySky app or servicestatus.sky.com

my 2 teenagers are acting like their world is about to end this weekend. 🤣

This message was authored by Dani771 This message was authored by: Dani771

Re: Eh16 area sky down?

Haha same as my two kids. They're going nuts lol 

This message was authored by NancyR This message was authored by: NancyR

Re: Eh16 area sky down?

is your Internet still down? I am EH 15, and currently have no Internet and it's saying there's a fault in the area.

This message was authored by Dani771 This message was authored by: Dani771

Re: Eh16 area sky down?

Sorry I'm in Essex. Not sure how I replied to that lol still waiting for an answer 

This message was authored by NancyR This message was authored by: NancyR

Re: Broadband down in Edinburgh

I've tried talking to Sky. Same as other users. It says there's an issue and they're working on it which I understand, but it says to keep an eye on the service checker and the service checker says there are no outages in the area. If I can't get information from Sky to whether there is an outage or not and whether it's going to be fixed, I rely on the community which tells me there is because multiple people are having the issue and I may well find out that it's fixed on the community because the service checker is no help whatsoever.

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