Discussion topic: Download speed
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Message posted on 07 Dec 2024 09:36 AM
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Download speed
Just switched to fibre 500 but when I rune speed tests not seeing any download speed over 200 mbps (and that is only when sitting next to the router). Advice please.
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Message posted on 07 Dec 2024 10:06 AM
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Re: Download speed
@DE950 wrote:Just switched to fibre 500 but when I rune speed tests not seeing any download speed over 200 mbps (and that is only when sitting next to the router). Advice please.
Try switching off both the Sky Max hub and the Openreach ont at the mains.
Wait 5 minutes.
Switch on ont and wait till it shows 2 green (or yellow) lights, then switch on Sky hub.
Once White light is shown goto mysky app and choose Broadband then service checker to see if everything looks okay. You can test broadband (click on Sky broadband>>>test my broadband) to check speed to your hub. If its around the 500mbps range and your wifi speed test checks are still 200 mbps it could be the device your doing the speed test on is limiting WiFi speeds.
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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