Devices not responding yet WiFi is on

[Chioma-]

I just recently set up my sky broadband . Everything shows good connection but it's not working. I can't work from home anymore due to poor WiFi and can't use my phone also

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147