Damaged power cable

[Dannyhood1405]

Hi there,

My puppy has chewed through my power cable for the sky broadband gigafast, it's the type c wire but every type c lead I use doesn't work. How do i go about getting this replaced please?

P.s. puppy was unharmed and pics pf said power cable are below

Many thanks

Dan

 

[jamesn123]

Hi @Dannyhood1405 

Glad your puppy is okay.

Sky will have to send a complete replacement router as I dont believe they send just power cables out. 

If you still havent managed to sort this I can escalate your post to chat with Sky on the forum or can assist with a replacement.