Discussion topic: DREADFUL SUPPORT FROM SKY
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Message posted on 07 Oct 2025 01:06 PM
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DREADFUL SUPPORT FROM SKY
I have a visit to connect my new sky broadband. They haven't shown up? Supposed to be here before 1pm. I have tried to track and link doesn't work. Tried the virtual chat and it is programmed wrongly and is circular and gets no where. I have tried calling and cuts off and doesn't all ow the call to go through. WHAT TO DO?
looks like CANCELLING THIS IS MY ONLY OPTION !
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All Replies
Message posted on 07 Oct 2025 01:21 PM
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Re: DREADFUL SUPPORT FROM SKY
@Feather You still have to call to cancel so you are aware!
Message posted on 07 Oct 2025 02:42 PM
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Re: DREADFUL SUPPORT FROM SKY
I have called ... please check
Message posted on 07 Oct 2025 02:43 PM
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Re: DREADFUL SUPPORT FROM SKY
To make matters worse the engineer finally arrived and check the cables... no cables !
Message posted on 07 Oct 2025 03:37 PM
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Re: DREADFUL SUPPORT FROM SKY
@Feather wrote:
I have called ... please check
@Feather
Just want to point out l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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