Hi there,
On my account home page, I'm currently seeing the following message
Your Sky Broadband contract ends soon
Your bill will change, see your renewal deal here.
This takes me to a page where it's prompting me to renew my contract for £40 a month as opposed to £43 with a £3 savings. I'm currently paying £26 a month and as per my contract taken out on 3rd March 2023 this was for an 18-month period (which should end no earlier than 3rd September 2024), where the prices would go up to £35.50 and I'd be in a rolling contract afterwards at that amount.
Firstly, why am I being prompted to renew over 2 months early (and for a much higher price) - if I don't take any action will I still be locked into my £26 offer until 3rd September or am I now going to start being billed the £43 amount from August as that's what my account seems to be suggesting. Secondly, how does £35.50 change to £43? I understand RPI increases but that sounds much higher than I'm used to.
Finally, are there any better offers available than £40 a month? Or am I able to just switch to any other Openreach-backed provider for half the price when my contract is up?
Thank you!
