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Discussion topic: Connection keeps dropping
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This message was authored by: Zuri2
Message posted on 17 Apr 2026 03:34 PM
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Connection keeps dropping
Hi, there is constant loss of connection of the broadband.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 17 Apr 2026 04:05 PM
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Re: Connection keeps dropping
@Zuri2 if your broadband connection is dropping and reconnecting repeatedly that sounds like a line issue but check it isnt just a lose plug at your end. It is unlikely thst the online servicecchecker will pick this up but it is wirth checking by loffing into the My Sky app. If it hasn't call Sky and see what thry say.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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