05 Dec 2022 07:33 PM
Last two days my Broadband keeps dropping in & out.
My broadband hub Internet light keeps turning off then flashing Amber for ages. Then turns off again and goes through the same process until I reset it or let it work itself out.
The time between it happening can be from an two hours or 15 mins. It's getting worst and I've tried all ways to fix from reset and other steps recommended
I'm on ultrafast broadband so bit confused on what is happening.
Anyone know what I'm supposed to do?
05 Dec 2022 08:14 PM
Posted by a Superuser, not a Sky employee. Find out more@Ryanrkh Please can you post your router stats so the forum can advise on any issues. This link explains how to do that https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#
05 Dec 2022 10:02 PM
Posted by a Superuser, not a Sky employee. Find out more@RyanrkhHave you tried to run the broadband test during one of these drop outs. I take that none of the lights on the ONT change either?
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