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Discussion topic: Connection issues

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This message was authored by: Stevenn

Message posted on ‎27 Aug 2024 02:01 PM

Connection issues

My internet connection seems to struggle at various times throughout the day pretty much on a daily basis causing my devices/TV's to buffer and have loading issues. This problem has been happening for a few months now. Any help greatly appreciated
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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎27 Aug 2024 02:50 PM

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Stevennblack or white router from Sky?

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This message was authored by: Stevenn

Message posted on ‎27 Aug 2024 03:13 PM

Re: Connection issues

@Highlinder it's the black one

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This message was authored by: Highlinder

Message posted on ‎27 Aug 2024 03:23 PM

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Stevenn Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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