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Discussion topic: Why I’m being charged for phone service when don’t use it

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This message was authored by Jo19821 This message was authored by: Jo19821

Why I’m being charged for phone service when don’t use it

I'm being charged £50

a month for broadband is this right? I don't use my phone for calls I never have 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Why I’m being charged for phone service when don’t use it

Posted by a Superuser, not a Sky employee. Find out more

@Jo19821 

 

Do you have a seperate line rental charge?

 

These days line rental is hidden alongside the broadband subscription which means if you dn't make calls you don't get charged if you have a pay as you talk subscription

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Jo19821
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This message was authored by Jo19821 This message was authored by: Jo19821

Re: Why I’m being charged for phone service when don’t use it

I've never made a call since having the service so can't see why I'm being charged for it. Do they offer discounts to people with disabilities 

This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Why I’m being charged for phone service when don’t use it

Posted by a Superuser, not a Sky employee. Find out more

@Jo19821 

 

What broadband package do you have?

Do you have a sky call tariff?

 

You'd be best advised to call sky 

 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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