Why I’m being charged for phone service when don’t use it

[Jo19821]

I'm being charged £50

a month for broadband is this right? I don't use my phone for calls I never have 

[cookiemonsteruk]

@Jo19821 

Do you have a seperate line rental charge?

These days line rental is hidden alongside the broadband subscription which means if you dn't make calls you don't get charged if you have a pay as you talk subscription

[Jo19821]

I've never made a call since having the service so can't see why I'm being charged for it. Do they offer discounts to people with disabilities 

[cookiemonsteruk]

@Jo19821 

What broadband package do you have?

Do you have a sky call tariff?

You'd be best advised to call sky 

Contact sky as below

Follow the link and choose need more help

https://www.sky.com/help/home/

If in the Republic of Ireland go to the bottom of the page and change the flag to Republic of Ireland