Connecting my TV to my new Sky Broadband

[MrPink]

I have connected up my Sky  Broadband and my Sky TV box. 

The Broadband is working fine.

However, the Sky TV options are not playing and I cannot connect my TV to the Broadband, so can't watch BBC iPlayer, ITV x, etc.

Can anybody suggest any quick fixes to the connection issues? 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147