Terrible broadband speeds and lose of internet

[Mileeady]

Our broadband is terrible can hardly stream anything on paramount to watch your online Internet tests say its fine but it's not promised 30mb average lucky to even get 10mb has been terrible for a week and it's not only me whats going on

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147