Constant disconnection

[Saraheviehome]

Constant problem with disconnections. BT engineers out every three months all saying that the road connection is a problem. And for some reason we are at a connection box 1/4 of a mile away instead of one at the end of the road. Paying £50 a month for broadband only - rip off for a service that doesn't work. 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147