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Discussion topic: Connecting Sky TV Box

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This message was authored by June15 This message was authored by: June15

Connecting Sky TV Box

My broadband wasnt connected at the green box, an openreach engineer came out yesterday & sorted it out. The only telephone socket working was on the bedroom. Perfect signal in there but didnt realise until he had gone that barely any signal in front living room or kitchen, hence cant set the tv up, not finding wifi. The engineer said any problems get back to them. I need to know what to do.
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Connecting Sky TV Box

Posted by a Superuser, not a Sky employee. Find out more

@June15  Does sound like you need a booster. Give Sky a call to see what your options are to get one. Just dial 150 on your landline and listen through the options.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Connecting Sky TV Box

Posted by a Superuser, not a Sky employee. Find out more

@June15 wrote:
 The engineer said any problems get back to them.

Note that it's not the job of Openreach to resolve WiFi issues.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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