Discussion topic: Sky Pole Installation

This message was authored by: Blimblop123 · ‎07 Mar 2024

I have been awaiting delivery today for Sky fitting a pole within the front driveway (removed)

It has not been installed

Liz Clews

Moderator note: Removed personal/identifiable details

This message was authored by: GD1 · ‎07 Mar 2024

@Blimblop123 Your post has been removed temporarily as you have posted personal info, namely your address, you should never post any personal details in a public forum.

I'm also confused about the reference to a Sky Pole? Sky don't deliver or install poles, I presume you are wating on Openreach to carry out some work for the installation of broadband?

Your post has also been moved to the broadband forum as it's not a Sky Glass issue.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: TimmyBGood · ‎08 Mar 2024

@Blimblop123

As @GD1 indicates, ISPs like Sky never install poles or work on existing ones: some full fibre altnet ISPs do, but that's not relevant in this case. Where an Openreach pole team is involved, a client ISP may have very little information about timescales.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Sky Pole Installation

Sky Pole Installation

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