Connecting Blink camera

[Murraymint76]

I've moved to sky broadband today. I am trying to connect my Blink sync 2 module to my new Wi-Fi and it won't connect. It attempts connection then I get a red solid light. I have googled this and it seems it is a sky broadband issue. Any advice on how I can fix this please? I am a complete novice so fix needs to be easy!

Thank you in advance. 

[Highlinder]

@Murraymint76  Do you have black or white router from Sky?

[Murraymint76]

Hi, it's black.

[Murraymint76]

@Highlinder  It's a black router

[Highlinder]

@Murraymint76  Have you tried to split the Wi-Fi to see if it will connect. If you have not the directions are in the link below.

https://helpforum.sky.com/t5/Broadband-Talk/How-to-separate-WiFi-bands/ba-p/3530610