Broadband
0

Discussion topic: Connected to broadband but no wifi

Reply
EmT18
What's this?
This message was authored by EmT18 This message was authored by: EmT18

Connected to broadband but no wifi

‎10 Jun 2024 09:31 AM

Hello

we set up sky at the weekend and have had no issues. This morning it was working then just cut out and now I  just have the error message that there is no Wi-Fi connection but the broadband is working. 
I've tried switching everything on and off and resetting the WPS button but still no connection and now it says I might need a booster? 

 

Report post
Post 1 of 3
290 Views
Reply
Reply

All Replies

Chrisee
What's this?
Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Connected to broadband but no wifi

‎10 Jun 2024 09:39 AM

Posted by a Superuser, not a Sky employee. Find out more

@EmT18 whst do the lights on the hub tell you see https://www.sky.com/help/articles/hub-lights-explained-start?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 3
287 Views
Reply
0 Likes
EmT18
What's this?
Topic Author
This message was authored by EmT18 This message was authored by: EmT18

Re: Connected to broadband but no wifi

‎10 Jun 2024 09:46 AM

They are all on and green

Report post
Post 3 of 3
280 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion