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Discussion topic: Compatible Video Door Bells with router

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This message was authored by Debbie2308 This message was authored by: Debbie2308

Compatible Video Door Bells with router

I've just changed from BT to Sky and have a new router, however my wireless video door bell won't connect and I'm not technically minded to change the settings on the router.  Is there a vido/camera door bell that is compatible for 2.4 and 5 gb or whatever it is?

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Compatible Video Door Bells with router

Posted by a Superuser, not a Sky employee. Find out more

@Debbie2308  Which router did Sky supply you with from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

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Debbie2308
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This message was authored by Debbie2308 This message was authored by: Debbie2308

Re: Compatible Video Door Bells with router

Sky Max Hub

 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Compatible Video Door Bells with router

Posted by a Superuser, not a Sky employee. Find out more

@Debbie2308  I have seen others having mixed results when it comes to video doorbells working on the new Max router.

 

Some going into the settings and turning off the 5 GHz frequency and then connecting their doorbell and then switching the 5 GHz back on. This is all done via the Sky app.

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Debbie2308
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This message was authored by Debbie2308 This message was authored by: Debbie2308

Re: Compatible Video Door Bells with router

Thank you I will see if I can do that if not an ordinary door bell it is 😆

This message was authored by Chrisee This message was authored by: Chrisee

Re: Compatible Video Door Bells with router

Posted by a Superuser, not a Sky employee. Find out more

@Debbie2308 the newer Ring doorbells should support dualband SSIDs 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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