10 Jan 2024 07:44 PM
I've just changed from BT to Sky and have a new router, however my wireless video door bell won't connect and I'm not technically minded to change the settings on the router. Is there a vido/camera door bell that is compatible for 2.4 and 5 gb or whatever it is?
10 Jan 2024 07:45 PM
Posted by a Superuser, not a Sky employee. Find out more@Debbie2308 Which router did Sky supply you with from the link below.
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
10 Jan 2024 07:47 PM
Sky Max Hub
10 Jan 2024 08:17 PM
Posted by a Superuser, not a Sky employee. Find out more@Debbie2308 I have seen others having mixed results when it comes to video doorbells working on the new Max router.
Some going into the settings and turning off the 5 GHz frequency and then connecting their doorbell and then switching the 5 GHz back on. This is all done via the Sky app.
10 Jan 2024 09:13 PM
Thank you I will see if I can do that if not an ordinary door bell it is 😆
11 Jan 2024 08:25 AM
Posted by a Superuser, not a Sky employee. Find out more@Debbie2308 the newer Ring doorbells should support dualband SSIDs
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion